Dr D J Warden & Partners

Dr D J Warden & Partners 2024-05-13 Person 4 5 0

Very difficult to get an appointment by telephone. I saw Dr French who was excellent in his skills and manner.

I find it crazy that partners cannot share a email address for engage consult access. In all other systems I’m aware of a email address can be shared. It makes data security worse as you do not enter your date of birth when signing in!

Dr D J Warden & Partners 2024-05-13 Person 4 5 0

Can never get an appointment by phone. If you get through all appointments are gone. Have to visit in person as soon as surgery is open to get an appointment. Once an appointment is obtained the service is very good.

Offer advance appointments.

Dr D J Warden & Partners 2024-05-12 Person 4 5 0

It often takes over 50 attempts to call the surgery, makes me feel like going private

The dermatology department and the doctor running it are great, really good

Dr D J Warden & Partners 2024-05-12 Person 4 5 0

I always find the surgery welcoming the reception staff helpful and polite. I went to see Dr Kochhar for a ongoing problem and as all the doctors at the surgery she listened and made sure I understood my Treatment.

Nothing

Dr D J Warden & Partners 2024-05-12 Person 4 5 0

It’s very hard to get to see a doctor face to face, sometimes it’s not helpful to be diagnosed over the phone. The paramedic Paul I saw was exceptionally helpful listening to my problem and sorting it out, extremely nice person.

Change the system back to just phone for appointment anytime during the day.